Privacy Policy

 

Privacy Policy

Effective Date: 15 FEB 25


At Indigo LLC (“Indigo,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our websites, communications, and services.

 

 

 

1. Information We Collect

We may collect personal information that you voluntarily provide, such as your:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Billing or shipping address

  • Communication preferences

 

Additionally, we may collect certain technical information automatically through cookies, analytics tools, and server logs when you interact with our site.

 

2. How We Use Your Information

 

We use the data we collect to:

 

  • Respond to inquiries or requests

  • Provide customer care and support services

  • Process payments and deliver services

  • Improve our website, content, and user experience

  • Send important service-related communications


You will not receive promotional messages unless you have specifically opted in.

 

3. Data Sharing

  • We do not share customer data with third parties for promotional or marketing purposes.

  • Mobile opt-in and consent are never shared with anyone for any purpose. Any references to information sharing elsewhere in this policy explicitly exclude mobile opt-in data.

  • We may share limited data with trusted third-party service providers who assist in operations such as payment processing, website hosting, or analytics—but only to the extent necessary and under confidentiality agreements.

  • We may also disclose your information if required by law, regulation, or legal process.

 

4. Messaging Terms and Conditions

By providing your phone number and opting in to receive text messages, you agree to receive SMS communications from Indigo at 202-549-7060, specifically for customer care purposes.

 

  • Consent to receive text messages is not a condition of purchase.

  • Message frequency may vary.

  • Standard message and data rates may apply.

  • You may reply STOP to opt out at any time or HELP for assistance.

  • You may also contact us directly at 202-549-7060 or Indigo1@indigofirm.com.

  • Mobile opt-in data is never shared with third parties.

  • Messages ONLY sent when we are messaged.  You will not receive any unrequested text. 
  • We commit to No Transfer of consumer data to external organizations ever. 
  • Message frequency may vary, but typically you will receive messages no more than once a week.  You will only get a message when you message us. 

 

5. Data Security

We implement a combination of physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure. While no system is 100% secure, we actively monitor and improve our security protocols.

6. Your Choices

You can opt out of email communications by using the unsubscribe link in our messages. For SMS communications, reply STOP at any time. You may also contact us to update or correct your personal information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

8. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Indigo LLC

Phone: 202-549-7060

Email: Indigo1@indigofirm.com